Which evidence best supports justification for hiring a care coordinator to improve discharge outcomes?

• A. Pilot data showing potential reductions in readmissions, LOS, and improved timely follow-up.
• B. A theoretical projection with no pilot data.
• C. A single anecdote from a frontline nurse.
• D. Comparison of staff salaries across departments.

Answer: (A)

When deciding to hire a care coordinator to improve discharge outcomes, the strongest evidence comes from pilot data that shows actual or near-term improvements in key metrics like readmission rates, length of stay, and timely post-discharge follow-up. This type of data demonstrates that the role can produce measurable changes in real clinical settings, proving both effectiveness and feasibility before committing long-term resources. Theoretical projections lack real-world results, an anecdote from one staff member doesn’t establish reliable impact or generalizability, and comparing salaries across departments doesn’t address whether the role improves discharge outcomes at all. In short, pilot data provides tangible, relevant evidence that the intervention works in the setting where it will be used.